Terms and conditions

1. psychom

  1. Welcome to psycom. The following terms and conditions are meant to prevent any misunderstanding about using the site, and to foster relationships that are based on mutual trust and respect. You are invited to contact us in order to help us improve the site and re-formulate terms that are not clearly stated.
  2. Surfers who use the site must declare that they accept and undertake the terms and conditions of this site and that they will make no claims against the site's owner.
  3. psychom is dedicated to online psychotherapy and consultation. There is no common definition of the terms 'mind', 'psyche' or 'psychotherapy', and all services on this site relate only to the detailed definitions presented in Chapters 2 and 3.
  4. psychom is open to registered members and to all surfers, but the services are limited only to those who have reached the age of 18. Each user must declare before using this site that he or she read, understood and agreed to the terms and conditions, and that he or she will make no claims either directly or through a representative against the site's owner.

2. Online psychotherapy

  1. The term 'psychotherapy' refer to more than 400 psychotherapeutic approaches that do not agree regarding the nature of psychotherapy. The term 'therapy' or 'treatment' was copied from the medical field due to historical circumstances, although it is not by any means 'treatment' and consists solely of various kinds of emotional suppport, based on processes undergone by the client, not the therapist.
  2. Therefore, online therapy on this site may not be considered 'treatment' or 'therapy', but rather emotional support, according to the personal and subjective approach of every professional that supplies his or her services on this site. The conditions for conducting online therapy on this site are a) the client is responsible for any emotional change; and b) the therapist's role is to create a safe place for the client to enable this process.
  3. The online therapy on this site is not a substitute for any medical, psychological or psychiatric treatment. The services on this site offer support and consultation so that clients can help and strengthen themselves without any external manipulation on the part of the therapist.
  4. psychom creates links between professionals (psychologists, psychotherapists, psychiatrists, etc.) and clients, but is not responsible for the results of the services they provide. Every professional must take responsibility according to the ethical guidelines of his or her professional organization.

3.  Single consultations

  1. Since there is a lack of information regarding psychotherapy, psychom's experts provide advice to clients who are in need of psychotherapy or are interested in information concerning psychotherapy. This single service is not based on clients' diagnostic history and it only offers information or a second opinion.
  2. The experts will supply the knowledge at their disposal, but the clients are responsible for the manner in which they interpret this knowledge and apply it.
  3. Consultation on psychom is not a substitute for any medical, psychological or psychiatric treatment. The services on this site offer support and consultation so that clients can gain insights into their difficulties and find the help they need.
  4. psychom creates links between professionals (psychologists, psychotherapists, psychiatrists, etc.) and clients, but is not responsible for the results of the services they provide. every professional must take responsibility according to the ethical guidelines of his or her professional organization.

4. Terms of participation

  1. Any surfer can use this site in accordance with its terms and conditions. The option to use the services on the site regarding psychotherapy or consultation, is limited to those who are 18 years old or above.
  2. Only valid credit card holderss can utilize the services on this site.
  3. The site can cancel membership or services for any user who violates terms and conditions, disturbs the site's functioning or abuses other users. Users are responsible for any damage that might occur as a result of using of the site, including legal expenses.
  4. psychom and its owners can change terms and conditions at any time without prior notice, interrupt its activity for maintenance purpose or change its character. The users will not have the right to make claims against the site or its owner in light of such changes.
  5. The site may cease providing services at any time.

5. User details

  1. In order to register the site or undergo the payment process,  users are obliged to type the following private information: name, identity card number, address, telephone number, e-mail address and credit card details.
  2. Users must undertake to provide correct details, since the delivery of false information could result in legal action and damage claims on the part of the site.
  3. Credit card details will not be retained on the site, but will be transferred directly to PayPal site.

6. Payments

  1.  All payments will be made by credit card on the PayPal site.
  2. If for any reason clients do not receive the service, payment will be refunded in full.

7. Service

  1.  Payment for psychotherapy or consultation refer only to the time of the service, and not to any result of the service. If the expert was present at the time of the service, this means that the client received the service, even if for some reason the client was unable to participate.
  2. A client may cancel or change the time of the service only if such an option is explicitly stipulated in the agreement between expert and client.
  3. The site is not responsible for the quality of service.

8. Confidentiality

Additional to the ethical code of psychom, which promises confidentiality regarding all kinds of online psychotherapy and counseling, personal details will on no occasion be transferred to any third party, unless demanded by law. In such cases, the clients will receive notification in order to afford them the opportunity to prevent it.                                                

                                                     Yours,

                                                           Dr. Dror Green